# Social Media Management

Master the art of social media engagement

Unlock limitless customer connections with speed and impact on their preferred social platforms.

### Cultivate a thriving customer community

Your social media presence is so much more than a post. See exactly how social impacts your entire local SEO, brand intelligence and reputation management strategy. Easily monitor, post and publish to your social accounts from our all-in-one insights and operations dashboard.

## 78%

**of consumers say their purchase decisions are impacted by social media**

## Create compelling, on-brand content with purpose-built AI

You don’t have to be an expert prompt engineer to deliver an authentic message with Chatmeter’s AI response generator. Create human centered, engaging posts in a matter of seconds, complete with emojis and trending hashtags.

## Engage with friends and followers like never before

Your advocates and potential future customers want to hear from you! Streamline campaign operations with publishing calendars and built-in escalation and approval systems. Create, schedule, and publish content across Google Posts, Facebook, Twitter/X, Instagram, LinkedIn, using Chatmeter’s integrated platform.

## Amplify your social influence

Gain a panoramic view of your digital presence through advanced analytics. Reveal metrics about each location’s social activity, store comparisons, high-ranking content, trending hashtags, follower growth, and more.

## Maintain your competitive edge

Never be caught off guard. Analyze how competitors are enhancing their customer experiences through new product or service offerings, promotions, and other engagement methods. Monitor their social standing and CX health to capitalize on hidden opportunities.

## Chatmeter is driving customer success

“One of the best features of the Chatmeter platform has been the ability to push out creative posts to social media channels across more than 55 locations across Canada with a single click.”  
Marketing Manager \| _Mister Transmission_

“There is no better tool to better analyze what is happening within our four walls, as we can manage what is being said inside our venues, and Pulse allows us to manage what is being said outside of the venues.”  
Joshua Fanning \| _Director of Digital & Corporate Marketing at The One Group_

## Explore our resource library

Webinar  
Feb 22, 2021  
Spring clean your social media strategy  
[Learn More](/content/resource/webinar/spring-clean-your-social-media-strategy/index.html)

Demo  
Mar 14, 2023  
Chatmeter platform overview  
[Learn More](https://chatmeter.navattic.com/chatmeter-demo)

Blog  
Jan 19, 2023  
3 ways brands can brilliantly use technology to listen in on their customer’s top needs  
[Learn More](/content/resource/blog/deep-listening-cx-cynthia-sener-podcast/index.html)

## Learn more about how Chatmeter simplifies CX and reputation management—all from a single platform

[Book a Demo](/content/request-a-demo/index.html)